Share iCal Feed

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You can share from the Events page or a single event page.

On the Events page, filter to the types of events you want to share, and then click the share icon to decide what type of feed you'd like to share.

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On an event page, the feed is based on the recurrences of the event, and it shows the times and rooms with the kiosk/calendar icons enabled. If the correct times and rooms are enabled and ordered correctly, click Share in the top right.

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When you click the icon, choose iCal, and a modal will open.

Scroll to the bottom of the feeds list to find the other settings.

If you're using SubSplash or the PushPay mobile app, replace webcal with https to allow the feed to display correctly.

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Notice

If you're using SubSplash or the PushPay mobile app, replace webcal with https to allow the feed to display correctly.

It's up to the calendar app you use to check for new/modified events in the iCal feeds.

  • Some versions of MS Outlook check for new events every time they boot up.

  • Apple Calendar allows you to set how often the iCal feeds are refreshed.

  • Google Calendar checks sporadically, between 2 hours to 5 days.

Troubleshooting

The calendar you used to subscribe to the iCal feed determines how quickly to pull the data in and how often to check for new data. Some calendar apps will take up to 24 hours to pull in all of your events from the iCal feed.

If your feed isn't showing up in your calendar, answer one of the two questions below.

Is the calendar icon disabled?

From the Event Schedule, make sure the calendar icon is enabled.

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Where did you get your feed?

The feed you get from a Share button changes based on the page you're on, so make sure you create the feed from the page based on the events you in the feed.

Main Events Page

If you are getting your feed from the main event page, then the filters you have applied to that page will affect which events show up in your feed.

Adjust your filters on that page until you only see the events that you want on your iCal feed.

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Specific Event Page

If you share a specific event's page, then that feed will only contain that one event.

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Room/Resource

If you click on that same button while on a specific room or resource page, then that feed will only contain events that have requested that specific room or resource.

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If waiting 24 hours and adjusting your iCal settings doesn't correct this for you, contact our Support Team using the ? in the top right corner of the app. Please include these details:

  1. What page did you pull your feed from?

  2. If you pulled your feed from the event page, what filters did you apply when you created your iCal feed?

  3. What event is missing from your shared calendar, and what date do you expect to see it on?

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