If you're in charge of creating events for your department or ministry, your main goal is to make sure events are ready with their rooms and resources at the requested time. You can do that from Calendar.
Tip
If you cannot log in, follow the steps in this article.
After you've created the event, you need to request the rooms and resources the event will need, including any keys a person might need.
Don't forget your setup times! If a team plans to come before the event, add it to the schedule so the room is prepared for them.
If the event is connected to another event, like one in Registrations, choose from available signups or create a new one from the Settings.
By default, you are the event owner of any event you create. However, if you're setting up the event for someone else who needs to be able to make changes to the event, make them the event owner or add managers.
Event owners and managers receive emails based on the status of the requests and how they've set up their email notifications.
If you still want to be part of the dialogue, subscribe to the comments and enable email notifications.
Notifications
Administrators can see any notifications related to them in the Admin Notifications Inbox. You can find this inbox at the top right corner of any page by selecting the bell icon.
If you have login permissions to Planning Center, you will be able to see both read and unread notifications and customize your notification settings.
Approvals will still live in the Approvals tab, but they'll also be accessible from the bell.
If you get stuck and need a hand, Planning Center's support team is always here to help! Use the ? question mark icon in the toolbar to open the Help and support sidebar.
When using the Calendar mobile app, tap the ? question mark icon in the bottom toolbar to open the Help and support page.
From here you can:
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Search online documentation for an instant answer to your question. The toolbar also suggests help articles based on the page you are currently viewing.
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Access getting started resources or jump into Planning Center University (PCU). You can also connect with other Planning Center customers in the customer communities and see what's new by checking out the changelog.
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Connect with a support agent for one-on-one help. You can send them an email directly from the toolbar, or schedule a phone call if you prefer.
The following requests to Support can only be made by organization administrators:
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Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)
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Request promotional pricing (legacy plans, church plants, Giving contract promotion)
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Gain access to anything that was created and managed by someone else in the account
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Restore or fully delete a canceled account
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Disconnect a Stripe account
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Request access to Giving (if there are no current Giving administrators in the account)