Welcome to Calendar! This article will introduce you to the available features for Event Administrators. If you haven't already, check out the product website for a good overview of how Calendar works for your church: https://planning.center/calendar.
Planning Center Calendar is designed to:
Help you and your church manage your facilities.
Streamline room and resource reservation requests.
Keep track of when and how your facilities are used.
Prevent conflicts and double bookings.
Calendar is for the facilities manager, maintenance crew, department heads, and church staff but not the general congregation. Only someone with permissions in Calendar can create events and requests for rooms or resources from within Calendar. If you want to offer a public option for requesting events, you can create an event request form in Calendar and share it.
Tip
If you cannot log in, follow the steps in this article.
Approval groups are groups of people who approve or reject booking requests for rooms and resources, as well as event requests from an event request form. Approval groups need to have at least one person in them and each group can be attached to any number of rooms, resources, or event request forms.
Note
Only one person from an approval group is required to approve a request.
Approval groups are managed in the Approval Groups tab on the People page.
Who should I give access to?
The events coordinator, custodial staff, and security manager are great examples of people who need access to Calendar.
Rooms and resources are physical items located at your church, such as the Sanctuary and folding chairs. Both rooms and resources have optional questions that may be added to further evaluate the reservation request.
Tags organize your events based on information that makes them alike.
Assign a tag to multiple events and filter the calendar to view all those events and share calendars based on the tags filtered.
Events hold the schedule, rooms, and resources, so you can keep all your events in order without double booking. Events are added to Calendar in several ways:
You can create an event directly in Calendar.
Import events from other calendars with iCal feeds.
From pending requests created through a public event request form.
A completed, approved event created in Calendar looks like this:
When you create your event, add the schedule, request rooms and resources, connect it to events in other Planning Center products, and then wait for approval.
As approval groups approve or reject requests, the event owner and managers will receive emails, and all activity will be logged in the Activity tab.
Administrators will be able to see any notifications related to them in the Admin Notifications Inbox. You can find this inbox at the top right corner of any page by clicking the bell icon.
If you have login permissions to Planning Center, you will be able to see both read and unread notifications and customize your notification settings.
Approvals will still live in the Approvals tab, but they'll also be accessible from the bell.
Our Support Team is always here to help! Use the ? at the top right of every page to find articles or open a ticket with Support.
When you click that, you'll see this helpful dialog box.
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Click browse our documentation to be taken directly to our online manual. You'll be able to see all of our help articles and open them from there.
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Send an email to our Support Team. For the most efficient support, be sure to include specifics about what you're working with. When you submit your questions from here, we receive lots of information about your account, including the page you're viewing, which allows for fast and accurate support for your request.
Planning Center Support Team is dedicated to getting you an email response within an hour by looking into the issue in detail, asking for help from other seasoned team members, or even consulting a developer, if necessary. This type of direct assistance and shared knowledge is unavailable on the phone.
However, if you need a phone call, you can schedule one when you open a ticket.
These requests to Support can only be made by Organization Administrators:
Data removal or corrections you can't make yourself (undo old CSV imports, iCal imports, etc)
Request promotional pricing (legacy plans, church plants, Giving contract promotion)
Gain access to anything that was created and managed by someone else in the account
Restore or fully delete a canceled account
Disconnect a Stripe account
Request access to Giving (if there are no current Giving Administrators in the account)